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Cancellations and Refunds
After making a purchase, if you change your mind and would like to cancel an order, please do so within 48 hours of the
date of the purchase. If you cancel within 48 hours, you may receive a full refund of any monies for furnishings purchased
in our showrooms. If you do not cancel the sale within 48 hours, a 20% restocking fee will be assessed and only
80% of the purchase price will be refunded to you. Merchandise that has been picked up can be returned up to 7 days after its release for a 20% restocking fee. Returned merchandise must be in
original packaging and in "new" condition. After 7 days of picking up the merchandise, the furnishings
are no longer subject for a return.
If payment was made by a credit card,
we will issue a credit to your charge account. All other refunds will
be made by check and mailed within 7 days of the return transaction.
Online customers have the ability to return any purchase within 48 hours of picking up the merchandise for a full refund. If upon delivery, you change your mind and no longer wish to receive the merchandise, you may do so and receive a full refund for the merchandise amount, less delivery charges. Delivery fees will not be refunded.
Please inspect all furnishings upon delivery. Should you discover a defect upon delivery, please contact the store that you purchased it from or 770-622-2600 if you purchased it online. We will be happy to exchange it. Once the furnishings have been delivered and accepted, it is no longer subject for a refund. Should you discover a manufacturer's defect or have a warranty claim, please see the Warranty Information section.
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